"Sales and service is excellent. Staff are excellent, cannot do enough for you. Service and advice excellent."
- Sandy Geaney
Once a call for assistance is received, our service provider will be dispatched to assist with the following roadside services.
Emergency Accommodation: Assistance with emergency accommodation while the Caravan is being repaired. Initially paid in full by the client, client may then claim for reimbursement of up to $400.00 inc. GST for accommodation costs (excludes meals etc).
We will relay urgent messages to family, friends and business associates, likely to be concerned by disruption or delay. Arrangements for alternative transport in the case of a major breakdown will be made at driver’s expense (ie: taxi).
Free service will only be provided on private property or on public roads which are accessible by normal two wheel drive vehicles. Call Outs will not be provided where the caravans are “off-road” (including but not limited to where the caravan is located on forestry or logging tracks, creek beds, beaches or mountains).
Service can be refused in the following situations:
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Top 10 Q&A's and buyer tips, to help ensure your caravaning experience is an ultimate success.